Can the same method be used on brick, metal and glass?
No single method suits every surface. Material, coating condition and the type of paint or marker guide the assessment; a discreet test may be needed before treating a larger area.
Exterior & building care
Graffiti Removal
Graffiti removal is assessed by the painted material, surface finish, age of the markings and treatments already attempted. A suitable approach depends on protecting the underlying surface as well as removing the marking.
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PLAN YOUR SERVICE
Practical answers before you request a quote.
Will the original appearance be fully restored?
Residual shadows, damaged coatings and earlier treatments may affect the result. Repainting, protective coatings and surface repairs should be considered separately where cleaning alone is insufficient.
What photos help with an initial assessment?
Send one photo showing the whole area and close-ups of the markings and surface. Include approximate dimensions, height, public access constraints and any products already applied.
SERVICE SCOPE
Start with the marking and the material underneath it.
Scope options to discuss
- Paint, marker or other identified graffiti for assessment
- Masonry, metal, glass or coated surfaces
- A discreet test area where appropriate
- Protection of adjacent surfaces and public access
Agree these items separately
Residual shadows, damaged finishes, repainting and protective coatings are separate decisions. The result depends on the marking, substrate and any previous treatment.
Your written quote defines the included tasks, exclusions and responsibilities.
ACCESS & SCHEDULING
Fit the work around your facility.
Timing and access
Provide pedestrian routes, traffic restrictions and opening hours. Treatment planning must account for access, weather and collection of cleaning residues where needed.
Before the site assessment
Send close-up and wider photographs, the approximate marked area and the surface material. Note when the graffiti appeared and anything already used to remove it.
SERVICE QUESTIONS
Before you request a quote.
Can removal change the colour of the wall?
Porous, weathered or coated surfaces can respond unevenly. A surface assessment and test area help set expectations before treating the full area.
Can a protective coating be added?
Request coating and sealing as a separate item. Compatibility, appearance and future maintenance requirements need to be considered together.
What if we have already tried a remover?
Include the product name and treatment history. Previous chemicals or pressure washing can affect the next method and the achievable result.
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